Atlanta, GA · Data & Analytics Executive

From legacy BI to AI-enabled decision making.

I lead data strategy, platform modernization, and adoption for enterprise analytics teams, turning reporting organizations into modern, AI-ready ones.

Portrait of Ian M. Lee
20+
Years in enterprise analytics
13–16
Engineers and analysts led
870M+
Rows governed in the customer data layer
About

Strategy that ships. Platforms that scale.

I own data strategy across the full capability lifecycle: shaping demand, leading the analysts and engineers who scope and deliver it, and driving the enablement and adoption that changes how organizations work.

I currently lead a team through a move from AWS to Snowflake and dbt while keeping 10+ production analytics applications running for enterprise marketing, segmentation, and customer intelligence.

I work as a player-coach: close enough to the SQL and architecture to be credible, focused on clearing roadblocks and growing team autonomy.

Leadership

Data StrategyDemand ShapingOperating Model TransformationExecutive Stakeholder ManagementChange Management

Platform & Technology

SnowflakedbtThoughtSpotAWSSQLPythonData GovernanceLLM Integration

Domain

Customer 360Marketing AnalyticsJourney AnalyticsIdentity Resolution
Capabilities

What I bring to an analytics organization.

01

Data Strategy & Demand Shaping

Deciding which data products to build and in what order, balancing competing stakeholder groups with clear feasibility analysis and accountability for outcomes.

02

Platform Modernization

Moving teams from script-based ETL to governed, version-controlled, CI/CD-enabled transformation without interrupting delivery.

03

AI-Enabled Ways of Working

Applying LLMs to documentation, triage, and development workflows, and driving self-service adoption across non-technical stakeholders.

Selected work

Outcomes, not just outputs.

Highlights from my current role. Full project pages will be added here as they are published.

Customer Data Platform

Customer360 & the Journey Store

Architected a governed Snowflake layer unifying 10+ customer interaction sources (web, chat, contact center, billing, outages) into a single event-level record, supporting a program prioritized across seven stakeholder groups.

Snowflake · Medallion architecture · GovernanceCase study coming soon
Applied AI

GenAI Data Catalog

Generates table and column descriptions from dbt code. Now used enterprise-wide, eliminating hours of manual documentation per model.

LLMs · dbtComing soon
Turnaround

BI Platform Recovery

Quality gates and pipeline consolidation cut query times by roughly 50% and restored stakeholder trust within two months.

ThoughtSpot · SnowflakeComing soon
Transformation

AWS to Snowflake + dbt

A multi-quarter operating model shift from batch scripts to declarative, CI/CD-enabled transformation with full delivery continuity.

Operating model · dbtComing soon
Product Delivery

Five Applications in One Year

Launched five new production applications that automated manual workflows and modernized critical processes.

Automation · DeliveryComing soon

Client and project sites will be linked from this section.

Experience

Two decades, one through-line: make data useful.

Sept 2021 – Present
Cox Communications

Senior Manager, Data Science & Business Analysis

Consumer Analytics program lead. Owns demand shaping, platform strategy, and delivery; presents strategy and outcomes to VP, SVP, and C-suite leadership. Manages a team of 13–16 across FTE and contract engineers.

Aug 2019 – Sept 2021
Cox Communications

Manager, Product Insights

Primary analytics partner for Residential Video, informing product and pricing decisions and surfacing approximately $100K in annual cost recovery.

Jan 2017 – Aug 2019
Cox Communications

Manager, Customer Care Strategy & Process

Drove operational KPI improvements and change management across multiple product launches including Cloud DVR and IPTV.

2005 – 2017
Cox Communications

Data Analyst IV, Sr. Business Analyst, Data Analyst

Led five analysts and the COre program across seven Care COEs (~20% YoY score improvement). Built Cox's first enterprise agent scorecard ecosystem for 2,000+ agents.

2000 – 2005
Best Buy

Sales Manager

Led 75+ associates and supervisors; selected to lead the local launch of Geek Squad.

B.S. Information Technology · Macon State College, 2004
Six Sigma Green Belt · 2009
Blitz Award · Cox Communications, 2015
Contact

Let's discuss your data and analytics priorities.

Open to conversations about analytics leadership, platform strategy, and AI-enabled transformation.